Undoubtedly, the setup and usage process of the Rockspace extender is so simple, but some unidentified technical causes can create not working errors. Also, this can cause an issue like malfunctioning in the extender’s network for sure. Resolving them on your own might be difficult if you are unable to recognize the source of the errors. But, use these points and apply them to the network that will surely work for your network’s error.
Change The Extender Placement
To eliminate the WiFi dead spots from your place, you might place the extender far away from the host modem. But, this can be the cause that you are facing the working error. So, try moving the extender to a different place that must be near the modem. So, there will be a strong connection between the extender and modem. Also, there must not be any metallic and electrical appliances near the extender that can create signal interference. After doing this, check the extender’s working and try accessing the Rockspace extender login portal.
Reboot The Rockspace Extender
Check the extender’s panel whether that is overheating or not as this can be caused by continuous usage of the extender. If that is overheating, then keep the extender unplugged for some time till the heating cools down. Later, plug the extender into another power socket and check its LED indication. Now, connect your device, and the issue will be fixed in this easy way.
Reset The Extender
If you are still not able to access the web-based setup portal of the extender, then choose its reset function. There can be a fault in the older configured settings, in that case, you will need to configure the extender again. So, find the reset button on the extender’s panel and press it until the process begins. Wait for some time till the process completes. Soon the stable and solid light on the extender will notify you about the process. From there you will be required to do the configuration process from scratch.
Configure The Extender On Web Portal
After doing these steps, access the extender’s web-based setup portal using its web or IP address. Open any latest web browser on the device and type any from those addresses. Soon, the Rockspace extender login window will appear on the screen containing the username and password of the network.
Enter the network’s default login credentials and click on the login button later. From the next page, choose the network from the options and fill in its password. Later, create a new SSID network name and set a different password to make the network more secure. Alternatively, you can choose its WPS function to set up the extender.
Thus, you will be successful now in resolving the extender working error for sure. If you seek more help with this issue, then reach out to our team of experts. They will help you to resolve this issue in less time and fewer effort.